We offer a full, money back guarantee on your first or most recent reading. However, once we have refunded your purchase, we reserve the right to block you from using our service in the future. If you're ever not satisfied with your California Psychics experience, call our customer care team at 1.800.573.4784 or send us an email to help@californiapsychics.com. Remember: We don't guarantee that our psychics' predictions will come true, but we do our best to ensure that you enjoy the reading.